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Return to Training Schedule Level II – Practical Application Workshop
| Location: | Wicklander-Zulawski & Associates, Inc. Headquarters, 323 W. Galena Blvd., Aurora, IL, 60506 |
| Dates: | January 17, 2025 |
| Times: | 8 AM – 4:30 PM |
The Practical Applications Workshop is designed for those who have completed the WZ Level I – Investigative Interviewing Techniques or WZ Level I – Workplace Investigative Interviewing Strategies within the last two (2) years to apply knowledge, skills, and abilities acquired to real-world practical problems. It is comprised of a single, complex continuing case scenario. Participants will conduct the exercise investigation from the initial complaint to its full conclusion and disposition.
PROGRAM HIGHLIGHTS:
- Evaluate a complex real-world misconduct complaint from a fictitious business operation based on an actual case and company. Use this analysis to create an interview strategy for the parties involved in the allegation and choose the appropriate interview method.
- Use rapport-based interpersonal communications skills to develop an interview approach that is conversational in nature and non-accusatory. Then share ideas and notions about the power of various rapport options.
- Create properly structured, effective empathy statements that preserve intent, project empathy, and avoid personalization.
- Plan and conduct a challenging interview using the Participatory Interview Method. Demonstrate the ability to use a strategic approach to interviewing, meet resistance effectively and use evidence in a logical, non-confrontational manner.
- Create powerful introductory statements and assessment questions primarily through the application of the Wicklander-Zulawski Interview Method.
- Draft an investigation summary providing all required information for use by organization decision-makers.
Wayne Hoover, CFI
L. Wayne Hoover, CFI®, is a Senior Partner of Wicklander-Zulawski & Associates, Inc. (WZ) and the Chairman of International Association of Interviewers (IAI), an organization which partners with WZ to offer CFI® preparation training seminars. IAI administers the certification process for qualified investigators to become a Certified Forensic Interviewer (CFI®).
Wayne is a member of the CFI® Advisory Board, as well as Senior Editor and Publisher for the CFInsider Journal. He currently serves on the Board of International Supply Chain Protection Organization (ISCPO), the Board of Trustees for Marmion Academy and is a member of the International Law Enforcement Educators Trainers Association (ILEETA).
Since starting his career with WZ in 1991, Wayne has conducted hundreds of investigations for both the private and public sectors and has led over 1200 seminars on Interview & Interrogation Techniques, both domestically and internationally. He has spoken at numerous national and international conferences including the ILEETA Conference, National Child Advocacy Conference (NCAC), National Retail Federation (NRF), Retail Industry Leaders Association (RILA), Institute of Internal Auditors (IIA), Vistage (a peer mentoring membership organization for CEOs and business owners), Young President’s Organization (YPO), Federal Law Enforcement Training Center (FLETC), Coalition of Law Enforcement and Retailers (CLEAR), numerous Chapters of the Association of Certified Fraud Examiners (ACFE), among many others.
He was a member of the Illinois Fire & Police Commissioners Association for six (6) years and Police Commissioner for the North Aurora, Illinois Police Department. Wayne graduated from Illinois State University in Normal, Illinois where he received a B.S. degree in Criminal Justice. He currently resides with his family in the Chicagoland area.
Location: Wicklander-Zulawski & Associates, Inc. Headquarters, 323 W. Galena Blvd., Aurora, IL, 60506. Get Directions.
