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Return to Training Schedule Level II – Practical Application Workshop
| Location: | Zoom (DT) - January 23, 2025 |
| Dates: | January 23, 2025 |
| Times: | 9 AM – 4:30 PM |
The Practical Applications Workshop is designed for those who have completed the WZ Level I – Investigative Interviewing Techniques or WZ Level I – Workplace Investigative Interviewing Strategies within the last two (2) years to apply knowledge, skills, and abilities acquired to real-world practical problems. It is comprised of a single, complex continuing case scenario. Participants will conduct the exercise investigation from the initial complaint to its full conclusion and disposition.
PROGRAM HIGHLIGHTS:
- Evaluate a complex real-world misconduct complaint from a fictitious business operation based on an actual case and company. Use this analysis to create an interview strategy for the parties involved in the allegation and choose the appropriate interview method.
- Use rapport-based interpersonal communications skills to develop an interview approach that is conversational in nature and non-accusatory. Then share ideas and notions about the power of various rapport options.
- Create properly structured, effective empathy statements that preserve intent, project empathy, and avoid personalization.
- Plan and conduct a challenging interview using the Participatory Interview Method. Demonstrate the ability to use a strategic approach to interviewing, meet resistance effectively and use evidence in a logical, non-confrontational manner.
- Create powerful introductory statements and assessment questions primarily through the application of the Wicklander-Zulawski Interview Method.
- Draft an investigation summary providing all required information for use by organization decision-makers.
Amanda Weaver, CFI, PHR
Amanda Weaver, CFI, PHR, brings over 18 years of private sector experience to the seminars she conducts for Wicklander-Zulawski & Associates, Inc. (WZ). She brings a diverse retail background, including specialty, luxury, big box, and distribution/fulfillment center segments. Amanda is well-versed in all areas of investigations, loss mitigation, inventory management, and strategic planning.
After studying Political Science at Northern Illinois University, Amanda started her career with Nordstrom in Chicago. Working for various retailers throughout her career, such as Ann Taylor, Border’s Bookstores, LBrands- Victoria’s Secret, Dick’s Sporting Goods, and Kohl’s, Amanda quickly advanced to regional level leadership and has supported markets nationwide. Amanda has personally conducted hundreds of interviews and interrogations over the course of her career and has taught the subject in various settings.
Amanda’s craving for interview and interrogation techniques, engagement, and inspiring others isn’t out of general curiosity. She has a keen ability to establish trust and affinity with others which have successfully contributed to her tenure in the industry.
Amanda currently resides in South Florida with her husband Michael and their two daughters, Ella and Gianna.
Amanda is a Certified Forensic Interviewer. To qualify for this distinction, a person must pass a standardized examination, which covers a series of topics regarding the interviewing and interrogation process. The CFI demonstrates an understanding of legal aspects of interviewing and proficiency in interview preparation, behavioral analysis, accusatory and non-accusatory interviewing, documentation, and presentation of findings. The objective of this certification program is to create comprehensive, universally accepted professional standards combined with an objective measure of an interviewer’s knowledge of those standards.
Location: Zoom (DT) - January 23, 2025